If you’ve worked retail pharmacy, you know exactly what’s going on here.  The general public tends to be ignorant of the mechanics behind pharmacy operation.  “You know I picked up my last refill only two days ago?  Oh $#&@!”

How many of us have heard the story  that goes like this:

Pt: Someone broke into my house and stole my meds!

Pharmacy: Oh no!  We can get an emergency fill of your blood pressure and asthma meds ready right away!

Pt: Oh, they didn’t take those.  They just took my Xanax.  The ones that look like bars.  The name brand ones.  I need those emergency filled.  Make sure they’re the bars.  Can you give me some extra, too?  Just in case they break in again.  My doctor said he’s cool with it.